- Safe Travel
- Basic information
- Notification on the manner of submitting a written complaint
An important part for carefree vacations is the comprehensive health and safety concept. Therefore, a „Safe travel“ plan has been implemented in our hotels since 2020.
Health & Safety measures
Measures to prevent the spread of the infection are being implemented in all accommodation facilities in accordance with the official instructions of the authorities of the Republic of Croatia.
In order to better familiarize yourself with the implementation details of protection against the spread of the COVID-19 virus, please find below are the operational measures that are in place.
- Hand sanitizer stations
- Adherence to the prescribed distance in the reception area
- Informed staff
- Check in at the hotel via the TUI BLUE app
- Information leaflets
- Regular disinfection of the reception area
- Disinfection of items handed over to guests (eg room cards)
Beach and pool area
- Hand sanitizer stations at the entrance to the pool
- Regular disinfection of deck chairs and other pool equipment
- Along with regular cleaning, disinfection of all rooms and accessories in the room before new arrivals
- Use of certified detergents, cleaners and disinfectants
- Hand sanitizer at the entrance to the gym
- Exercise devices placed at a distance of 1.5 meters from each other
- Disinfectants available at each exercise station
- Limited number of gym users
Restaurants and bars
- Tables at a distance of 1.5 meters
- The buffet serviced by members of hotel staff
Hotel staff members
- Follow the instructions and measures of the Croatian authorities, the standards of the TUI Hotels and Resorts Group and POSI- check
- Regularly disinfect and wash hands
- Wear masks and gloves
- Control body temperature on a daily basis
- Regularly tested
Conditions for entry into Republic of Croatia
For detailed information regarding the conditions of entry into the Republic of Croatia considering temporary bans, i.e. restrictions in place to prevent the spread of COVID-19 please visit website of the Ministry of Interior of the Republic of Croatia.
In order to facilitate easier access to testing facilities for our guests, test samples for PCR and antigen testing can be collected at the hotel.
Please contact the front desk for details.